Returns
Your Satisfaction, Our Priority
At havenmades.com, we want you to be completely happy with your purchase. If you are not satisfied for any reason, our hassle-free return process is here to help.
Our Return Policy
You may return eligible items in their original, unused condition with all tags and packaging intact. Please ensure you have your proof of purchase, such as an order confirmation or receipt.
How to Initiate a Return
To start a return, please contact our customer service team through the form on our website at havenmades.com. We will guide you through the process and provide any necessary instructions or authorization.
Return Instructions
- For online purchases, you may be eligible to return items by mail or to a designated retail location.
- Once your return is received and inspected, we will notify you of the approval or status of your refund.
Refunds
If approved, your refund will be processed to the original method of payment. Please note that shipping costs are typically non-refundable.
Non-Returnable Items
Certain items are non-returnable for health, safety, or customization reasons. These typically include, but are not limited to, final sale items, personalized products, gift cards, and used or damaged merchandise.
Questions?
If you have any questions about our return policy, please do not hesitate to reach out to our friendly customer service team via the contact form on havenmades.com. We are dedicated to ensuring your experience with havenmades.com is positive.